Prerequisites
- A cellbot account (sign up here)
- A Shopify store or WordPress website
- At least one device + repair price ready to add
Step 1: Create Your Shop
After signing up, you’ll be guided through creating your shop:- Enter your shop name (e.g., “CellTech Mobile Repairs”)
- Choose your platform (Shopify, WordPress, or Standalone)
- Add your shop location(s)
Step 2: Add Your Pricebook
Navigate to Pricebook in the dashboard and add your first device and repair:- Click Add Price
- Search for the device (e.g., “iPhone 15 Pro”)
- Select the repair type (e.g., “Screen Replacement”)
- Enter your price (e.g., £89.99)
- Click Save
Step 3: Customise Your Widget
Go to Settings > Widget to customise:- Brand colour — Match your shop’s brand
- Greeting message — What customers see when the widget opens
- Auto-open — Whether the widget opens automatically after a delay
- Data collection — Choose whether to collect email and/or phone
Step 4: Connect Your Platform
Shopify
- Go to Settings > Integrations
- Click Connect Shopify
- Authorise the cellbot app on your Shopify store
- The widget embed block will be available in your theme editor
WordPress
- Go to Settings > Embed Code
- Copy the script tag
- Paste it into your WordPress site’s header or footer
Step 5: Test It!
Visit your website and try the widget:- Click the chat bubble
- Type “I need a screen replacement for my iPhone 15 Pro”
- The AI will search your pricebook and present a quote
- Complete a test booking
You’re live! The widget is now handling customer enquiries 24/7.
Next Steps
- Invite your team to manage tickets
- Set up notifications for SMS and email
- Configure reviews to collect customer feedback
- Explore analytics to track your conversion funnel