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Installation

  1. Install cellbot on your Shopify store using the installation link provided for your store
  2. Open Apps > Cellbot in Shopify Admin
  3. Confirm App Home shows your store as Connected
  4. Choose Starter, Pro, or Pro Plus and approve the subscription through Shopify
Shopify authentication opens App Home without a separate cellbot login. All app charges for Shopify-connected shops go through Shopify; do not use standalone card checkout, paid modules or credit purchases.

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Set your repair prices

Before enabling the widget, review the repairs your shop offers:
  1. As the Shopify store owner, open Your repair prices in App Home
  2. Choose a category or search for a device or repair, then select the repair
  3. Enter your amount, currency, warranty text and turnaround in minutes
  4. Clear Offer this repair in widget quotes for services you do not offer
  5. Click Save repair terms and check the saved values in the list
The editor supports GBP, USD and EUR. Enter your amount in the selected currency; changing currency does not convert it. Zero is allowed when intentional, and a blank or zero turnaround shows no time estimate. Built-in values are labelled catalogue defaults; Reset to catalogue default removes your custom terms for that repair. Other Shopify users can view prices; saving requires the verified store owner. Your saved terms are used for subsequent quotes and unpaid bookings. If the amount or currency changes after a customer receives a quote, the customer must get a fresh quote before creating a new booking.

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Add the Widget to Your Theme

After connecting, add the widget to your Shopify theme:
  1. Go to Shopify Admin > Online Store > Themes
  2. Click Customize on your active theme
  3. In the theme editor, go to App Embeds
  4. Enable the cellbot Chat Widget embed block
  5. Click Save

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Bookings and payment

When connected to Shopify, cellbot saves confirmed storefront requests as unpaid repair bookings. No Shopify order or draft is created, no customer checkout is opened and no customer payment is collected. Recent bookings appear in authenticated App Home, and you collect repair payment through your normal Shopify or in-store process.

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Webhooks

cellbot automatically receives webhooks from Shopify for:
  • App subscription updated — Keeps Shopify-managed app access in sync
  • App uninstalled — Cleans up connection credentials