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AI Campaigns let you define offers and promotions that your AI assistant will naturally weave into customer conversations.
AI Campaigns are available on all plans. The number of active campaigns increases with higher-tier plans.

How It Works

  1. Create a campaign in Marketing > AI Campaigns
  2. Set a trigger — which devices or repairs should prompt the offer
  3. Write the offer — the AI will present it conversationally, not as a scripted ad
  4. The AI tracks impressions and clicks so you can measure performance

Creating a Campaign

Example

Campaign: Spring Screen Special Trigger: Any screen repair quote Message: “By the way, we’re running a spring special — 15% off all screen repairs this week. Want me to apply that to your quote?”

Analytics

Track campaign performance in Marketing > AI Campaigns:
  • Impressions — How many conversations triggered the campaign
  • Mentioned — How many times the AI actually presented it
  • Conversion — How many led to a booking
You can also see campaign breakdowns in Analytics > Conversations.

Best Practices

  • Keep offers relevant to what the customer is asking about
  • Write messages in a natural, conversational tone — the AI will adapt it further
  • Use time-limited offers to create urgency
  • Monitor performance and pause underperforming campaigns