What is cellbot?
The features below describe standalone cellbot. Shopify merchants use the storefront widget for repair quotes and unpaid bookings, with recent booking details and subscription management in Shopify App Home. All app charges for Shopify-connected shops go through Shopify. Follow the Shopify setup guide; no separate cellbot account is required. cellbot provides a smart widget that sits on your website and handles:- AI-Powered Chat — Customers describe their repair needs and get instant quotes
- Device Recognition — Smart search across your pricebook to find the right device and repair
- Automated Booking — Customers book a time slot and pay online
- CRM & Tickets — Full ticket lifecycle management with kanban boards
- Communications — Automated SMS, WhatsApp, and email notifications
- Customer Portal — Real-time repair tracking for customers
- Analytics — Conversion funnels, revenue tracking, and operational insights
- Review Generation — Automated review requests after completed repairs
How it Works
1
Customer visits your website
The cellbot widget appears on your Shopify or WordPress store
2
AI handles the conversation
The AI assistant helps customers find their device, shows repair prices, and guides them through booking
3
Booking & Payment
Standalone customers can continue to Stripe checkout. Shopify storefront bookings are saved unpaid, without customer checkout or a Shopify order or draft.
4
You manage repairs
Standalone shops track tickets through the dashboard, send status updates, and collect reviews. Shopify merchants see recent storefront bookings in App Home.
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